Monday, July 22, 2019: Pre-Conference Training Day 1
6:30 - 7:00 PM
Registration
7:00 - 8:30 AM
Continental Breakfast
8:30 - 12:00 PM
Customizing the Edit Checker

This course will help you understand the options available when customizing the RSA-911 Edit Checker. Explore the resources needed to make changes to meet unique agency business and reporting needs. Attendees will participate in discussions around improvements to the Edit Checker with other industry experts. Work hands-on with your agency’s data to gain the knowledge necessary to most effectively use the Edit Checker.
System Administrator: Fundamentals

Method and Theory-style class. Participants will develop foundational knowledge and gain basic understanding of the agency infrastructure and the Aware application. Hands-on class topics include: • Overview of Aware Architecture • Adaptation resources • Agency infrastructure impacts on performance • Release development and successful release implementations • Engaged business decision making
Required Materials: Bring your own WiFi-capable laptop; remote access to training environment.
10:00 - 10:30 AM
Break
12:00 - 1:00 PM
Networking Lunch
1:00 - 4:30 PM
Mastering Layouts

Aware layouts are a powerful tool to assist managers with managing by data. Learn how to utilize layouts to their maximum potential. Share best practices for ad hoc reporting using layouts with other industry experts in your field. Learn how to enhance your manager’s experience with layouts and provide options for saving time. Topics for this class will include re-assessing current layouts, making a layout more effective, and leveraging a layout for better tracking of federal reporting at the field level. 

System Administrator: Core Competencies

Class builds on the foundation established in the Fundamentals class to better understand the interplay between adaptation, system parameters, and staff security. Hands-on instruction and discussion includes: • Managing staff security templates • Establishing reporting structure • Setting up funds, budgets, and auto budget selection • Handling interfaces • Planning and testing releases • Navigating Aware Help Desk
Prerequisite: System Administrator: Fundamentals or instructor permission
Required Materials: Bring your own WiFi-capable laptop; remote access to training environment.
2:30 - 3:00 PM
Break
Tuesday, July 23, 2019: Pre-Conference Training Day 2
6:30 - 8:00 PM
Registration
7:00 - 8:30 AM
Continental Breakfast
8:30 - 12:00 PM
Federal Reports

The Federal Reports class is a deep dive into Aware reporting capabilities. Attendees can expect an overview of the future of Aware reporting. Additionally, the class will include an analysis of today’s reporting requirements versus known upcoming changes to Federal Requirements. Alliance staff will facilitate classroom discussions around current Federal Reports topics. Alliance Subject Matter Experts will be on hand to work with you to update your Aware environment and adaptations to make them more conducive for federal reporting.
System Administrator: Advanced Competencies

Class focuses on successful, independent Aware system administration through challenging scenarios and in-depth issues and situations. Hands-on class curriculum includes: • Auditing Aware system settings, including security templates, conducting internal adaptation reviews • Researching, verifying, resolving, and reporting errors • Verifying and changing system set up for Federal reporting • Using the RSA-911 Edit Checker and other resources to find and validate federal reporting errors
Prerequisite: System Administrator: Intermediate or instructor permission
Required Materials: Bring your own WiFi-capable laptop; remote access to training environment.
10:00 - 10:30 AM
Break
12:00 - 1:00 PM
Networking Lunch
1:00 - 4:30 PM
Common Performance Measures

Expanding on a foundation of Federal Reporting, this class will focus on the Common Performance Measures. This class is meant to decrypt the nuances of your agency's "story" as told by data analysis. By attending this class, you can expect to gain a definition and overview of Common Performance Measures, and a comprehensive understanding of reports, layouts, and tools. The class will also describe Aware best-practices when working with the RSA-911 Detail Report.
System Administrator Certification Assessment

Assessment of the System Administrator’s knowledge, skills, and abilities to research and resolve challenges in the Aware system. Class includes a series of 5-6 hands-on exams to qualify the individual as a certified Aware System Administrator.
Prerequisite: System Administrator: Advanced or instructor permission
Required Materials: Bring your own WiFi-capable laptop; remote access to training environment.
2:30 - 3:00 PM
Break
Wednesday, July 24, 2019: Conference Day 1
6:30 - 8:00 AM
Continental Breakfast

Registration

8:00 - 8:30 AM
Conference Kick-Off
8:30 - 9:30 AM
Christine Ha: How the Blind See

Chef and writer Christine Ha understands what it takes to navigate a world "not designed to include the blind." As the first-ever blind contestant and winner of season three of the competitive amateur cooking television show MasterChef, she shares her personal experiences and how they have shaped her perspective regarding the treatment of "differently-abled" individuals. Christine’s talk highlights the things people take for granted, and the obstacles facing those with visual and other disabilities that may not be immediately apparent. Come ready to ask Christine your questions, because the presentation will include a Q&A portion at the end!
9:30 - 10:30 AM
Lisa Gifford: The Future of Aware

Alliance is working closely with Aware customers and the Alliance teams to create a road map for the future of Aware. In this keynote, we share Alliance's perspective on the changing VR landscape, the resulting VR business needs, and how Aware technology will support these needs into the future. Think mobility, streamlined processes, and field staff efficiency!
10:30 - 11:00 AM
Break and Networking
11:00 - 11:55 AM
Realtime Data Integration Using API and Portals

API and Portals allow VR agencies and partners to collect information "at the source," freeing up field staff from double entry into Aware. Alliance discusses new features and Aware Portal software available to assist with this process.
Sitting on a Data Gold Mine

There is knowledge in them there hills! VR administrative data is a rich source of information that can help the field figure out how to improve employment outcomes and wealth for people with disabilities. How do we use it for purposes of advancement?
12:00 - 1:15 PM
Networking Lunch
1:30 - 1:40 PM
Annual T.H.A.D. Award Presentation

Each year at getAwareLive! we honor an outstanding member of the vocational rehabilitation (VR) community who has gone above and beyond in their service to people with disabilities. This lifetime achievement award, called the Thomas Harkin Americans with Disabilities (THAD) Excellence Award, is named in honor of retired Senator Thomas Harkin’s life-long push for disability rights.

1:40 - 2:30 PM
Megan Lawrence: Accessibility: Pushing the Boundaries of What's Possible

Featuring a special video introduction by Chief Accessibility Officer at Microsoft, Jenny Lay-Flurrie. With more than one billion people with disabilities in the world, there's a need for products to work for all people. Megan Lawrence, Sr. Accessibility Evangelist at tech-giant Microsoft, will provide her unique perspective about the evolution of accessibility and how companies need to make accessibility a core part of how they design and build products. She'll also share the latest accessibility innovations and how Artificial Intelligence can be a force multiplier to create a more accessible world that provides access to education, employment and the environment for people with disabilities. In the past, you had to adapt to the world. Now let's imagine a world that adapts to you. 

2:30 - 3:00 PM
Break and Networking
3:00 - 3:55 PM
Aware Efficiencies

Alliance discusses plans for upgrading Aware to improve the end user experience with more efficient ways to manage cases.
Managing RSA-911 Reporting: Tips, Tricks and Traps

Aware agency staff will introduce their process for monthly validation of data for accurate and timely reporting.
4:00 - 4:55 PM
Round Table Discussions

You spoke, we listened! Round table discussions are your opportunity to take a deeper dive into highlighted topics. It’s your chance to have more time to talk and learn with each other. The topics available are: Help Desk Business Practice, RSA-911/Service Reporting, and Analytics Questions

5:00 - 6:00 PM
Networking Reception
6:00 - 7:00 PM
Dinner
7:00 - 7:30 PM
Vocational Rehabilitation: A Fishmonger's Tale

For nearly 100 years, the Pike Place Fish Market has been an iconic part of Seattle’s downtown waterfront at the Pike Place Market. People come from all over the world to witness the fish flying through the air before being wrapped for sale. The World Famous Pike Place Fishmongers are known for their formidable customer service, which has been the highlight and focus of many books and documentaries. But what does throwing fish have to do with a VR conference? The answer lies in Yori Oyloe, one of the mongers who has been at Pike Place Fish since 1999. During this presentation, he will share his story of suffering a traumatic brain injury and his road back to throwing fish through rehabilitation. This will be an unforgettable evening – and who knows, you may even get to throw a fish yourself!
7:30 - 9:00 PM
Richard Turner: Winning with the Hand You Have Been Dealt

Richard Turner inspires others to focus on the hand in life they were dealt and to decide if they will use it to hold themselves back or turn it into a story of success. During his keynote address, Richard challenges listeners to develop creative muscle, iron-man like focus, and convert dreams into real-world achievements. Blind since the age of seven, Richard has incorporated his personal experiences to become the world’s most skilled card magician. Richard’s talents, humor, poise, and eloquence has made him a highly sought-after stage entertainer and corporate inspirational speaker. Richard’s performance promises to be an exciting event. You won’t want to miss this performance!
Thursday, July 25, 2019: Conference Day 2
6:30 - 8:00 AM
Continental Breakfast

Registration

8:00 - 8:30 AM
Conference Kick-Off
8:30 - 9:30 AM
Mike Ellis: Transitioning to Empowerment

In this poignant and thought-provoking revelation, Mike will share his journey from being “normal” to experiencing a “baptism by fire.” Mike encountered life-changing events that created an opportunity for reflection, discovery, some hopeful “abracadabra”, and over-identification. His experiences led to an eventual realization of how best to survive and navigate the “worlds” within the deaf and hearing loss disability spectrum. Mike’s transition from independence to dependence and back again was empowered by a supportive VR environment and emerging technologies from the telecommunications industry where “functionally equivalent” experiences have prevailed. He will share a recapitulation of his journey with emphasis that now is a great time to be disabled, and it’s even more exciting when we think about what the mesmerizing future has in store for all.
9:30 - 10:00 AM
Break and Networking
10:00 - 10:55 AM
Document Management Integration in Aware

A case study of an agency who integrated an external scanning system through the Aware API to save supporting documentation as Aware attachments. This breakout will discuss the vision, scope, challenges and benefits of this business process.
Thought Session: Secure Mobile Communication

Many people use their mobile phone as their primary form of communication and research including many students. Alliance will first discuss their research for integrating mobile communication with Aware. Then attendees will share their agency situation, design ideas and risks.
11:00 - 11:55 AM
Analyzing QA Results

This session will help participants identify ways to use quality assurance data to identify key issues and make positive changes in their organization. Quality assurance is a necessary tool to help organizations move forward.
Managing Your Supporting Documentation

This breakout will explore different ways to use Aware to manage case documentation including: managing documentation within Aware using Attachments and integration with external document management and other systems.
12:00 - 1:20 PM
Networking Lunch
1:30 - 2:30 PM
Duane French: The Transformational Force of the Public VR Program

Duane French, Director of the Washington Division of Disability Determination Services, chronicles his life from “handicap too severe” to a lengthy career in Independent Living and Vocational Rehabilitation (VR) services. Duane shares the pivotal and treasured moments of his 35-year career – from a closed case to Rehabilitation Counselor to Director - including finding the love of his life. Duane demonstrates first-hand the transformational force of the VR program in the lives of people with disabilities.
2:30 - 3:30 PM
Chris Pope: RSA Update: Data Collection, Reporting and Performance Accountability

Chris Pope, Chief of the Data Collection and Analysis Unit at the Rehabilitation Services Administration, discusses current activities related to data collection, reporting, and performance accountability as the workforce development system begins the fifth year of implementing the Workforce Innovation and Opportunity Act.
3:30 - 4:00 PM
Conference Close