Schedule

Check back regularly as we add details.
Day 1
24 Jul 2017
7:00 am-8:30 am

Registration and Continental Breakfast

Managing Agency Funds and Budgets

Learn the latest tips for managing budgets with Aware. Customer Support Manager Pam Clevenger offers a general overview of budget tools within the software, then digs deeper into specific techniques for leveraging Aware to manage new WIOA requirements. For instance, you’ll learn how to track expenditures for Pre-Employment Transition Services for Students with Disabilities and Supported Employment expenditures for Youth with Disabilities.
Pam
Pam Clevenger

WIOA AND RSA – 911 Data Elements Deep Dive

Elements of RSA-911, Common Measures and PIRL are evolving in the WIOA environment. Aware Senior Business Analyst, Alan Rhoten, and Product Manager Don Alveshere discuss what's changed and the impacts, as well as new reporting expectations (new lists or time of collection), and what's being retired. You'll take away a detailed adaptation checklist that will smooth these transitions.
Alan Rhoten
Don Alveshere

Preparing a Work Plan for Accurate, Complete and Timely 911 Reporting

Agencies are now required to submit 911 reporting each quarter, beginning in November. Aware Strategic Account Manager Ralph Vigil and Customer Services Manager Karen Dunn provide a tip sheet for navigating through the process, including how to use RSA's edit specifications to ensure data quality prior to submitting the reports. They'll walk you through best practices that produce accurate, complete and timely reports.
Karen Dunn
Ralph Vigil

Optimizing Aware Case Types and Staff Security for WIOA

New WIOA requirements introduce a different degree of data tracking and reporting. In this session, you’ll learn effective methods for managing WIOA data and generating relevant reports, including cases that involve Students with Disabilities, Youth with Disabilities, UI wage data and other common programs. Many of these case types and tracking mechanisms can be streamlined to save your agency time and effort. 
Pam
Pam Clevenger
12:00 pm - 1:00 pm

Networking Lunch

Confirm Data Integrity Through Quality Assurance

Recent findings from the Office of the Inspector General (OIG) audit of RSA provide timely discussion points. Aware Customer Services Manager Karen Dunn highlights Quality Assurance (QA) solutions that cover key OIG audit concerns, which will enable agencies to confirm the integrity of their data. 
Karen Dunn

Using Manage Layouts for Day to Day Management of the WIOA

While WIOA added complexity to case management, the new Manage Layouts features in Aware became a must-have work tool. Customer Services Manager Karen Dunn demonstrates how to use Manage Layouts to access and organize the most relevant information for your staff and to effectively target your time on high-priority work. Karen will discuss high-value uses of the new features, including how to set-up a compliance checklist.
Pam
Pam Clevenger

Introduction to Aware Analytics

Inside Aware there’s a treasure trove of insightful analytics just waiting to be found and used to better serve your clients. Analytics expert Dan Bartels and Product Manager Don Alveshere overview methods for accessing this rich data. They’ll demonstrate both Tableau and our new partner Power BI, and you'll learn how to generate reports, charts and graphs in real time, as well as other valuable tips we've learned over the last 8 years of offering analytics to our VR customers.  
Dan Bartels
Dan Bartels
Don Alveshere

Leverage Aware Analytics for the WIOA Performance Measure Analysis

Following on the Intro to Aware Analytics session, this course goes deeper into the potential of Aware Analytics to generate valuable WIOA insights. Analytics expert Dan Bartels and Product Manager Don Alveshere discuss how to build WIOA analytics using Tableau and Power BI. This session gives you the tools to create the data needed to increase your staff’s understanding of the new Performance Measures.
Dan Bartels
Dan Bartels
Don Alveshere

Using Aware VR Reports to Track and Manage the WIOA

Aware Senior Business Analyst, Alan Rhoten, demonstrates how to create daily reports that assist with monitoring and tracking progress of WIOA goals. The session primarily focuses on how to develop reports that pertain to the State Plan and Common Measures. 
Pam
Pam Clevenger

Using New Aware Features with Assistive Technology

New Aware features make it easier to use assistive technologies. Customer Services Manager Karen Dunn overviews the changes that will be particularly relevant for JAWS and Dragon users. She'll share hot keys and navigation guides that will increase efficiency on the job.  
Karen Dunn
Day 2
25 Jul 2017
7:00 am - 8:30 am

Registration and Continental Breakfast

Managing Agency Funds and Budgets

Learn the latest tips for managing budgets with Aware. Customer Support Manager Pam Clevenger offers a general overview of budget tools within the software, then digs deeper into specific techniques for leveraging Aware to manage new WIOA requirements. For instance, you’ll learn how to track expenditures for Pre-Employment Transition Services for Students with Disabilities and Supported Employment expenditures for Youth with Disabilities.
Pam
Pam Clevenger

Preparing a Work Plan for Accurate, Complete and Timely 911 Reporting

Agencies are now required to submit 911 reporting each quarter, beginning in November. Aware Strategic Account Manager Ralph Vigil and Customer Services Manager Karen Dunn provide a tip sheet for navigating through the process, including how to use RSA's edit specifications to ensure data quality prior to submitting the reports. They'll walk you through best practices that produce accurate, complete and timely reports.  
Karen Dunn
Ralph Vigil

WIOA and RSA-911 Data Elements Deep Dive

Elements of RSA-911, Common Measures and PIRL are evolving in the WIOA environment. Aware Senior Business Analyst, Alan Rhoten, and Product Manager Don Alveshere discuss what's changed and the impacts, as well as new reporting expectations (new lists or time of collection), and what's being retired. You'll take away a detailed adaptation checklist that will smooth these transitions.
Alan Rhoten
Don Alveshere

Optimizing Aware Case Types and Staff Security for the WIOA

New WIOA requirements introduce a different degree of data tracking and reporting. In this session, you’ll learn effective methods for managing WIOA data and generating relevant reports, including cases that involve Students with Disabilities, Youth with Disabilities, UI wage data and other common programs. Many of these case types and tracking mechanisms can be streamlined to save your agency time and effort. 
Pam
Pam Clevenger
12:00 pm - 1:00 pm

Networking Lunch

Confirm Data Integrity Through Quality Assurance

Recent findings from the Office of the Inspector General (OIG) audit of RSA provide timely discussion points. Aware Customer Services Manager Karen Dunn highlights Quality Assurance (QA) solutions available within Aware, which allow the agency to confirm the integrity of data. These solutions cover key concerns that have surfaced in recent audits.   
Karen Dunn

Using Manage Layouts for Day-to-Day Management of the WIOA

While WIOA added complexity to case management, the new Manage Layouts features in Aware became a must-have work tool. Customer Services Manager Karen Dunn demonstrates how to use Manage Layouts to access and organize the most relevant information for your staff and to effectively target your time on high-priority work. Karen will discuss high-value uses of the new features, including how to set-up a compliance checklist.  
Pam
Pam Clevenger

Introduction to Aware Analytics

Inside Aware there’s a treasure trove of insightful analytics just waiting to be found and used to better serve your clients. Analytics expert Dan Bartels and Product Manager Don Alveshere overview methods for accessing this rich data. They’ll demonstrate both Tableau and our new partner Power BI, and you'll learn how to generate reports, charts and graphs in real time, as well as other valuable tips we've learned over the last 8 years of offering analytics to our VR customers.   
Dan Bartels
Dan Bartels
Don Alveshere

Leverage Aware Analytics for the WIOA Performance Measure Analysis

Following on the Intro to Aware Analytics session, this course goes deeper into the potential of Aware Analytics to generate valuable WIOA insights. Analytics expert Dan Bartels and Product Manager Don Alveshere discuss how to build WIOA analytics using Tableau and Power BI. This session gives you the tools to create the data needed to increase your staff’s understanding of the new Performance Measures.  
Dan Bartels
Dan Bartels
Don Alveshere

Using Aware VR Reports to Track and Manage WIOA

Aware Senior Business Analyst, Alan Rhoten, demonstrates how to create daily reports that assist with monitoring and tracking progress of WIOA goals. The session primarily focuses on how to develop reports that pertain to the State Plan and Common Measures. 
Pam
Pam Clevenger

Catching up with the WIOA

WIOA requires a lot more information gathering and reporting to stay in compliance. What if there was a place that flagged data you need for your cases but don't have? Customer Services Manager Karen Dunn overviews the "Catch Up" page that enables you to pull in certain data that's needed for open cases. This could be a huge time-saver for your staff as they're "catching up" with WIOA.  
Karen Dunn
Day 3
26 Jul 2017
6:30 am - 8:00 am

Registration and Continental Breakfast

Keynote presentation – Janet LaBreck: Pathways to Success Through Innovative Partnerships, Performance, and Collaboration

A former RSA commissioner, who lost her vision at age 10, draws from more than 30 years of leadership experience serving people with disabilities. Janet will weave her personal story into this inspiring presentation centered on how assembling the right people, tools, and strategies leads to success. She’ll focus on how to develop effective partnerships, the definition of performance and why it matters, and the role technology and data play in the path forward.
Janet
Janet LaBreck

Keynote Presentation – Joelle Brouner

Director of Community Access, Colorado DVR
Joelle
Joelle Brouner
10:30 am - 11:00 am

Break and Networking

Preparing the Field for the WIOA Implementation

The Utah State Office of Rehabilitation, working with Alliance Enterprises, is implementing the WIOA. Alan and Mike discuss the items completed on the project checklist so far, and the issues that still need to be addressed to complete a successful roll out of the WIOA.
Mike Brooks
Alan Rhoten

Our Road to the Cloud

The Missouri Division of Vocational Rehabilitation migrated their Aware platform to the cloud in 2016. The move led to cost efficiency, greater scalability, and a host of new technology capabilities. John and Sven discuss the migration decision-making process and the final costs and benefits.
John Harper
Sven Akerman Jr.
12:00 pm - 1:30 pm

Networking Lunch

Keynote Presentation – Joseph Jones

Executive Director The Harkin Institute
Joseph Jones
2:30 pm - 3:00 pm

Break and Networking

Texting Youth, Racing Motorcycles, Paddling Kayaks in the Adirondacks While Avoiding Cruise Ships. … Or, the Pace of Things

As a research professional, Susan travels around the country studying how vocational rehabilitation (VR) agencies work. One common concern among VR professionals has emerged: the time it takes to get clients engaged in the rehabilitation process. Some say 150 days is way too long. Others worry 60 or 90 days is not enough time to gather information. In a fast-moving world, leaders will need to prioritize rapid engagement while eliminating barriers that get in the way of counselors and their clients.
Susan Foley

Driving Efficiencies with Analytics for Workforce

Oklahoma Department of Rehabilitation Services uses key analytics to create visibility and drive higher efficiency across the agency. Rod highlights how they’ve developed powerful reporting dashboards and transparent data to track WIOA performance measures and other key metrics.   

Rod VanStavern

The Importance of Accessibility in the Workplace

As the world’s leading assistive technology (AT) provider for the visually impaired, VFO strongly advocates for inclusive workplaces. Kurt and Bobby discuss the evolution of AT over the years and the latest techniques currently used by employers to advance the cause. 

Bobby Lakey
Kurt Mattes

Using Technology to Open Opportunities

Opportunities for Ohioans with Disabilities recently launched an online referral portal for new citizens who are interested in VR services. John and Sven share how the technology better serves people with disabilities, and they’ll discuss plans for future online data-sharing projects with external stakeholders, such as vendors.
John Harper
Sven Akerman Jr.

Federal Reporting and Data Quality Assurance

Libera supports the federal reporting efforts of state agencies. Matt and Alan offer best practices and practical plans for maintaining high-quality data throughout the year, making the reporting process less stressful and more accurate. They’ll also cover the benefits of the recently released 911 Data Edit-checker, which verifies 911 report files before submission to RSA.
Alan Hood
6:00 pm - 8:00 pm

Evening Banquet and Entertainment

Day 4
27 Jul 2017
6:30 am - 8:00 am

Continental Breakfast

Keynote Presentation – Sally Hogshead: How to Fascinate, from First Impressions to Lasting Value

We live in a distracted world. The average attention span is just 9 seconds. Sally Hogshead teaches audiences how to communicate and add value in the first 9 seconds.
Sally Hogshead
9:30 am - 10:00 am

Break and Networking

The 9-second Personal Brand Anthem Exercise

Sally estimates that roughly 90% of introductions fail to engage a conversation, let alone a relationship. In fact, most of the time, when we introduce ourselves to a prospective client or contact, we’re actually damaging our personal brand. Why? Because too few people realize how to immediately communicate their value. In this innovative and interactive session, Sally will show each attendee how to highlight his or her own personality advantage. By the end of this session, you’ll create your own "Anthem" -- your ultimate personal brand description.
Sally Hogshead

Leveraging Service Partners to Boost Productivity

Learn how vocational rehabilitation agencies are using service partners for certain services, such as IT Help Desk support, and how it’s freeing up their staff to better serve clients. Matt and Alan cover the available services to VR agencies and the resulting benefits to agency staff.
Matt Stanton

Achieve More and Enjoy It with Scorekeeping

Achieving more requires aligning employees to your strategy and making if fun for them to participate. Sean overviews a simple and effective technology solution, a real-time digital scorecard that engages employees, keeps everyone grounded on the most important work, and brings some fun to the workplace.
Sean Campbell

The Oregon Trail to a Successful WIOA Implementation

Much went into Oregon’s successful roll out of WIOA, but probably most important was a rock-solid communication plan and consistent messaging to everyone who had a stake in it. Important cross-agency discussions, a series of education sessions with the field, and strong leadership, including special assistance from the Oregon Governor, also drove it forward.
Nate Cordle

Using Quality Assurance to Better Serve Clients

There’s a mountain of data that can be mined to better serve clients. Warren Granfor discusses QA techniques to slice and dice the data in case reviews to improve performance, to improve compliance, and to move forward cases that seem to be stuck in neutral.
Warren Granfor
12:00 pm - 1:30 pm

Networking Lunch

A New Era of Collaboration between Vocational Rehabilitation and Workforce

The passage of the WIOA has opened the horizon for greater collaboration between vocational rehabilitation and the workforce system, with endless opportunities. Scott shares how this evolving partnership is providing benefits such as expanded talent populations, enhanced recruitment support, increased access to training partners, and connections to additional resources.
Scott B. Sanders

Keynote presentation – David Steele

Chief, Fiscal Unit, Rehabilitation Services Administration
David Steele
3:30 pm - 4:00 pm

Conference Close